Annual Report 2024-2025
Calm in the Current
A Pivotal Moment
Our $14.6 Million Milestone
John M. Hagan
President, Board of Directors
With hours to go before Catholic Charities closed the books this past fiscal year, our valued supporters vaulted us over our original $13 million goal for our capital campaign, the Campaign for Compassion Corner, raising more than $14.6 million.
That’s a multimillion-dollar investment in the lives of those we serve, who are facing crises of mind, body, and spirit.
These campaign funds made it possible for us to expand holistic programming that puts thousands on a path to find self-sufficiency through sustainable solutions. We have invested in this approach to service because we know help today that creates resiliency and can enhance generations to come. There is no way to overstate the importance of this milestone as a pivotal moment in the agency’s history. These campaign monies provide a framework that, with future support, will allow us to set a service trend that is meant to strengthen and heal and not just bandage over.
This support has fueled renovations at our new downtown headquarters and has expanded or established key services, including Crisis Case Management, the Gismondi Job Training Program, Mental Wellness and Counseling, and an indoor dining facility to invite those without food or shelter to a place of dignity and advanced care.
For Catholic Charities, it’s a community endorsement of our leadership and expertise in creating long-term solutions in a culture of care and compassion.
Thank you.
Calm In the Current
Driving Solution-Based Help in a Time of Uncertainty
Susan Rauscher
Chief Executive Officer
During the high tide of Covid-19, many of us saw the strain on systems designed to help those in distress and watched as a new population in need ricocheted from crisis to crisis.
We saw massive job cuts, limited access to quality health care, and loss of safe housing.
In response, Catholic Charities ramped up efforts to drive solution-based help and doubled down on an advanced level of whole-person care to meet emerging need and elevate those in pain to positions of self-sufficiency.
We envisioned expanded access to our medical and dental teams, job training for careers with living wages, early mental health access, and an indoor dining facility to provide meals with dignity.
The timing couldn’t be better or more needed in this season of uncertainty.
Right now, an unpredictable economy and deep cuts to human services agencies are resulting in even larger populations in distress with fewer resources to help.
Because our supporters believe in the power of long-term solutions, we remain calm in the current – in the current that threatens to overwhelm many in our region and in this current unsettling atmosphere.
Thanks to you, we guide our neighbors with steady hands and steadfast hearts.
Program Highlight
Crisis Case management
When crisis strikes, our Crisis Case Management team steps in to meet urgent needs. We provide a lifeline—securing emergency housing, covering rent, or offering safe transport—to prevent escalation and start the path to safety and stability, one critical step at a time.
It’s about restoring safety and empowering people to rebuild their lives—one critical step at a time.
Stopping
the Cycle of Homelessness
Periods of crisis can quickly unravel the stability of housing. A health emergency, mental health struggle, job loss, or family challenge can be the tipping point between keeping a home and losing one.
That’s where Catholic Charities steps in.
Our Crisis Case Management team is dedicated to serving people who are homeless or at risk of homelessness. We meet each person at their point of need, working through assessment, intervention, planning, and ongoing support to stabilize housing and address the underlying challenges that threaten it.
Often, the first connection happens in our new indoor dining space in Downtown Pittsburgh, a collaborative effort with our neighbor, the Red Door. A meal provides immediate comfort and opens the door for conversations about housing struggles and other urgent needs. After assessing needs and options, our team can link guests with other Catholic Charities’ resources like counseling, free health care, and/or job training.
By recognizing that crises rarely happen one at a time, Catholic Charities provides the structure and compassion to untangle urgent challenges. This approach transforms moments of uncertainty into opportunities for stability, healing, and renewed hope—beginning with the security of a safe place to call home.
A meal can ease hunger, but it can also open the door to safety, dignity, and hope.
How a Meal Leads to a Home
She walked into our new indoor dining space just after breakfast began. While many guests ask about coffee or a meal, her first words were different: She asked for help finding safety – for her and her toddler.
Fleeing domestic violence, she had found temporary refuge in a women’s shelter, but the situation there had grown tense. Unsure if she would be allowed to stay, she faced the very real possibility of being turned out once again with her baby in her arms and nowhere to go.
In that moment of uncertainty, our team sat down with her, listened, and connected her to Crisis Case Management. Together, they began the difficult but hopeful work of charting a path forward. We helped her apply for childcare assistance, look for employment, and explore housing options. Progress hasn’t come overnight, but her determination has never wavered. With the support of our team, she has found a full-time job and has now moved into a home of her own.
Her story reminds us why we built this space. A meal can ease hunger, but it can also open the door to safety, dignity, and hope. In moments like this, our dining hall becomes a bridge where someone who arrives with nothing more than a question can find support, compassion, and the chance to begin again.
Inspired by Jesus’ teachings and focused on lasting solutions, we serve our communities’ critical needs with compassion, healing, and hope.
A path to Stability
Programs & Services
We welcome any person in distress, regardless of background, by evaluating demonstrated need and prioritizing immediate risk of harm. We frame every need as an invitation to work together toward long-term solutions and self-sufficiency.
Our Reach Across the Diocese
Allegheny County
Programs & Services
Basic Needs Assistance
Medical and Dental Care
Mental Health and Counseling
Gismondi Job Training
Housing and Shelter Assistance
Pregnancy and Parenting Support
Senior Services
Beaver County
Programs & Services
Basic Needs Assistance
Mental Health and Counseling
Pregnancy and Parenting Support
Butler County
Programs & Services
Basic Needs Assistance
Mental Health and Counseling
Gismondi Job Training
Housing and Shelter Assistance
Pregnancy and Parenting Support
Greene County
Programs & Services
Basic Needs Assistance
Mental Health and Counseling
Pregnancy and Parenting Support
Lawrence County
Programs & Services
Basic Needs Assistance
Mental Health and Counseling
Pregnancy and Parenting Support
Senior Services
Washington County
Programs & Services
Basic Needs Assistance
Mental Health and Counseling
Gismondi Job Training
Pregnancy and Parenting Support
Outcomes reveal the deeper story.
Measuring what Matters
Tracking Transformation
Catholic Charities ensures transparency and accountability by measuring impact from every angle: tracking outputs, outcomes, and overall reach. These comprehensive measures show supporters the services delivered and the life transformation they spark.
Lives Impacted
A 42% Increase
Including:
Who We Serve
Female
33% Male
Acts of Service
Including:
Additional Outputs
Christmas Program
Successful Outcomes
We hold ourselves to high standards of service, aiming for a benchmark of at least 75% successful outcomes. This goal ensures that a majority of our clients achieve their desired results through our programs. More than a number, it’s a reflection of our effectiveness, our commitment to meaningful impact, and our dedication to continually improving the support we provide.
Family & Couples Counseling
Decreased Symptoms Related to Diagnosis
Individual Counseling
Improved Coping Skills within Relationships
Pregnancy & Parenting Support
Achieved Long-Term Stability
Senior Support
Well-being and Care Support
Housing & Shelter Support
Achieved Long-Term Stability
Job Training
Program Graduation Rate
Behind every successful outcome is the dedicated leadership and vision required to turn compassion into action.
Leadership & Governance
Our success is built on the dedication of the individuals listed here, whose leadership, governance, and spiritual guidance drive every aspect of our mission.
January 1, 2026
Senior Leadership
Susan Rauscher, Chief Executive Officer
Amber Crowe, Chief Program Officer
Vince Kane, Chief People Officer
Jill Krauza, Chief Operating Officer
Samantha Rivalsky, Chief Health Services Officer, Free Health Care Center
Noelle Taucher, Chief Finance & Data Officer
Angie Zambito Hill, Chief Development and Marketing Officer
Chaplain
Rev. Nicholas J. Argentieri, Chaplain to Catholic Charities
July 1, 2024 - June 30, 2025
Board of Directors
John M. Hagan, President
Christopher Scoletti, Immediate Past President
Victoria Bechtold Kush, Vice President
Paul G. Malone, Secretary
Madelyn A. Reilly, Nominating and Governance Committee Chair
Lauren E. Weddell, Treasurer & Finance Committee Chair
Anna B. Torrance, Diocesan Liaison (ex officio as the Diocesan Liaison)
Dorothy M. Alke
Jonathan D. Buck
Susan Cruz, Development Committee Chair
Colleen Darragh
John DeCaro (ex officio representing Challenges: Options in Aging)
Andrew Dierkes
Samuel J. Dippold, Program Committee Chair
Gary Doyle
Shanicka L. Kennedy
James E. Kinville
Judge Maureen Lally-Green
Eric W. Lani
Kelly Locher (ex officio representing Emerging Leaders Council)
Jennifer M. Mondi
Alexander Reyes
Joseph Rockey (ex officio representing St. Joseph House of Hospitality)
Dr. Mark Stanish (ex officio representing Free Health Care Center)
Eris Symms
Michael C. Turzai
July 1, 2024 - June 30, 2025
Honorary Board of Directors
Rachel Lorey Allen
Steve Blanco, Sr.
Michael J. Clark
Judge Joy Flowers Conti
Daniel Darragh
Ruth Darragh
Edward R. Friel
John D. Goetz
John Hartzell
Katie Larsen
Scott Lammie
Barbara McCurrie
Brian McCurrie
Mary Lou McLaughlin
Cynthia Meegan
Paolo Montemaggi, M.D.
Dan Onorato
Paul Michael “Mickey” Pohl
Joni Mangino Selep
Arthur Scully
Mark D. Shepard
Neal Shipley
July 1, 2024 - June 30, 2025
Member Board
Most Reverend David A. Zubik, Chair
Most Reverend Mark A. Eckman, Bishop of the Diocese of Pittsburgh
Vicar General Reverend Monsignor Lawrence DiNardo
Anna B. Torrance, Esq., Catholic Charities’ Diocesan Liaison
Reverend Nicholas J. Argentieri
Reverend Benjamin E. Barr
Reverend Kevin C. Fazio
Reverend J. Francis Frazer, MDiv
Reverend Michael J. Stumpf
Reverend Paul J. Zywan, MDiv
In Appreciation of
Bishop
David A. Zubik
We extend our deepest gratitude to Bishop Zubik for 17 years of faithful leadership, enduring guidance, and unwavering support of our mission.
Honoring Faithful Leadership
Catholic Charities extends heartfelt gratitude to Bishop David Zubik, who retired at the conclusion of this fiscal year after 17 years of faithful leadership as shepherd of the Diocese of Pittsburgh. Throughout his tenure, Bishop Zubik was a visionary supporter of Catholic Charities, guiding and encouraging our mission to serve the most vulnerable with compassion and dignity. His steadfast belief in the power of the Church’s charitable outreach helped us expand programs, embrace innovation, and strengthen our commitment to meeting people where they are.
While his retirement marks the close of one chapter, we are deeply encouraged that Bishop Zubik will continue to walk alongside us in his new role as a Catholic Charities volunteer. His presence, wisdom, and servant leadership will remain a source of inspiration.
At the same time, we warmly welcome Bishop Mark Eckman and look forward to serving together in the years ahead.
Our Commitment to Transparency
Financial Stewardship
We are dedicated to responsible financial management, ensuring every dollar supports our mission to serve those in need with compassion and integrity.
Annually, we depend on the vital support of individuals, foundations, and corporations to sustain our operations. These contributions are essential for maintaining the high standards of needed care we provide to our community.
We are deeply grateful for your continued trust in our stewardship and for the powerful endorsement of our mission. Your generosity ensures we can continue making a difference.
| Catholic Charities | 2025 | 2024 |
|---|---|---|
SUPPORT, REVENUE AND OTHER GAINS |
||
|
Government Contracts and Programs |
$5,531,110 |
$5,739,497 |
|
Donations and Bequests |
$8,966,597 |
$11,194,932 |
|
In-Kind Contributions |
$767,324 |
$720,177 |
|
Special Events |
$133,847 |
$126,565 |
|
Diocese of Pittsburgh |
$753,071 |
$715,606 |
|
United Way |
$359,277 |
$268,012 |
|
Program Service Fees |
$279,486 |
$365,183 |
|
Investment Income |
$643,136 |
$903,058 |
|
Miscellaneous Income |
$15,143 |
$48,797 |
|
Total Support, Revenue, and Other Gains |
$17,448,991 |
$20,081,827 |
EXPENSES |
||
|
Program |
$11,512,160 |
$11,171,898 |
|
Administration |
$1,334,121 |
$1,266,839 |
|
Fundraising |
$1,321,310 |
$1,260,882 |
|
Total Expenses |
$14,167,591 |
$13,699,619 |
NET ASSETS |
||
|
Increase in Net Assets |
$3,281,400 |
$6,382,208 |
|
Net Assets, Beginning of Year |
$26,406,792 |
$20,024,584 |
|
Net Assets, End of Year |
$29,688,192 |
$26,406,792 |
| Free Health Care Center | 2025 | 2024 |
|---|---|---|
SUPPORT, REVENUE AND OTHER GAINS |
||
|
Donations and Bequests |
$1,465,709 |
$1,075,761 |
|
In-Kind Contributions |
$248,266 |
$261,027 |
|
Diocese of Pittsburgh |
$60,468 |
$52,756 |
|
United Way |
$7,325 |
$3,510 |
|
Interest Income |
$97,799 |
$171,883 |
|
Total Support, Revenue, and Other Gains |
$1,879,567 |
$1,564,937 |
EXPENSES |
||
|
Program |
$1,559,331 |
$1,332,211 |
|
Administration |
$150,999 |
$186,244 |
|
Fundraising |
$46,596 |
$46,482 |
|
Total Expenses |
$1,756,926 |
$1,564,937 |
NET ASSETS |
||
|
Increase in Net Assets |
$122,641 |
– |
|
Net Assets, Beginning of Year |
$2,488,644 |
$2,488,644 |
|
Net Assets, End of Year |
$2,611,285 |
$2,488,644 |
A Culture Built on Compassion
The Heartbeat of Service
Our staff embodies the shared commitment that makes Catholic Charities a true place of belonging. This culture of respect and collaboration has earned us the recognition as one of the Best Places to Work for the fourth consecutive year.
Our Staff Culture
At Catholic Charities, service isn’t confined to a department, a title, or a job description—it’s the heartbeat that unites every member of our team. Whether serving a meal, managing administrative strategies, counseling a client, or implementing a program, our staff share one purpose: to meet each person who walks through our doors with dignity, compassion, and hope. That shared commitment is what makes Catholic Charities not only a place of service but a place of belonging.
It’s why, for the fourth consecutive year, we’ve been honored as one of the Best Places to Work by the Pittsburgh Business Times. This recognition reflects more than employee satisfaction. It celebrates a culture built on respect, collaboration, and the belief that everyone has a role in building stability. In moments of challenge and change, our team continues to show up with creativity, empathy, and a steadfast belief in the mission we share.
Together, we build trust. We lift one another up. We find joy in serving others. And every day, in countless ways both seen and unseen, our staff embody the heart of Catholic Charities: transforming lives through the simple, powerful act of caring.
Partner Recognition
We are proud to recognize MSA as our most generous annual corporate partner for their extraordinary, sustained commitment to our mission.
Invest in Continued Transformation
Fund the long-term stability and life-changing outcomes seen in this report.
In Recognition of Generosity
Catholic Charities extends special gratitude to Highmark for their generous support of our 2025 Hope from Home campaign. As the lead corporate donor for this initiative, Highmark’s commitment was instrumental in providing vital services to individuals and families facing housing instability.