You must bring all of the following documents:

  • A copy of your shut-off notice
  • Identification:
    • Photo ID
    • Social Security Card
  • Proof of income:
    • Proof of income and wages of all household members who are 18-year old or older within the last 30 days:
      • Most recent paystub showing year-to-date earnings
        • Two paychecks if paid bi-weekly
        • Four paychecks if paid weekly
          • If year-to-date earnings are not included on the paystub, then bring a letter from the employer stating year-to-date earnings
          • If you are a new employee and do not yet have a paystub, then submit a letter from your employer stating your hire date and salary
  • ALL forms of benefit income, including pension, social security, disability, unemployment, welfare and survivor benefit
    • Copies of award letter(s).
    • Copies of the most recent benefit check(s) will be accepted.
  • Proof of Child Support
    • Submit a copy of the written agreement stating the amount of financial support and the period of time over which it will be received
    • Submit evidence of receipt of payment (such as a copy of the most recent back statement showing deposit amounts)
  • COMPASS printout stating any benefits received, including SNAP and cash assistance
  • Printout of previous consecutive 6 months payment history